India's economic engine is revving up, but navigating the global headwinds requires sharp strategy. The rupee's recent volatility against the dollar underscores the complexities facing Indian businesses, impacting everything from import-export trade to domestic inflation. This week alone, we've seen significant shifts in the IT sector, with major players announcing restructuring and a renewed focus on AI-driven solutions. Meanwhile, the burgeoning startup ecosystem continues to attract substantial funding, despite a cautious global investor sentiment. The government's recent policy announcements on infrastructure development and digitalization are poised to further shape the business landscape, creating both opportunities and challenges for entrepreneurs and established corporations alike. Understanding these market dynamics is crucial for success in today's rapidly evolving Indian economy. Stay informed with Abtak.com for the latest insights and analysis on key sectors including finance, manufacturing, and technology – empowering your business decisions in a dynamic market. Explore the complete business news section now to stay ahead of the curve.
New Delhi, April 8, 2026: Axis Max Life Insurance Limited ("Axis Max Life" / "Company"), formerly known as Max Life Insurance Company Limited, has secured the top position in the Hansa Research Customer Experience Study (CuES) 2026, ranking #1 among Indian life insurers with a Net Promoter Score (NPS) of 61. Conducted by Hansa Research, a full-service global market research agency conducting research in over 100 countries, the study captures insights from over 3,500 customers across 12 life insurers and measures performance in customer satisfaction and trust, as customers demand more personalized and proactive engagement. Axis Max Life's leadership in Life Insurance CuES 2026 reflects its deliberate shift from delivering process consistency to building customer advocacy by deepening customer engagement and personalizing interactions across the policy lifecycle. Using AI and analytics-led segmentation, the Company tailors onboarding, service, and renewal journeys based on customer behaviour and needs rather than a one-size-fits-all approach. Digital-first platforms such as 'DigiSaarthi' enable flexible, self-served and assisted journeys, while Gen AI-powered service and speech analytics help prioritize requests, personalize renewal conversations and deliver faster, more relevant resolution - strengthening trust and advocacy at key moments that matter. Nearly 90% of customer interactions are now powered by intelligent, digital-first channels. The Company's Customer App offers an experience that simplifies renewals with single-tap payments and AI-driven reminders, boosting customer lifetime value. The Company has redefined turnaround times at scale. Around 70% of customer queries and requests are now resolved within 48 hours, and 97% of policy benefits are processed on the same day. A substantial portion of this improvement is driven by our Gen AI-powered email bot, which handles over 25% of customer emails. The Company has also maintained its claims-paid ratio consistently above 99% for the past 5 years, achieving its highest-ever 99.70% in FY2025. Sumit Madan, Managing Director & Chief Executive Officer, Axis Max Life Insurance, said: "In an industry where customer advocacy is earned, not assumed, Axis Max Life is setting the benchmark by combining sharper segmentation, deeper engagement, and experience design anchored in moments that truly matter. Our #1 ranking in Hansa Research's Life Insurance CuES 2026 is a strong validation of our focused effort to move beyond customer satisfaction to build genuine advocacy. By leveraging digital technology and data analytics, engaging more meaningfully at critical touchpoints, and re-imagining journeys across onboarding, renewals, claims, and service resolution, we are creating an insight-led, cloud-native customer experience; one that is built on trust, delivers with speed, and is guided by empathy." This recognition adds to Axis Max Life's growing portfolio of accolades for customer experience excellence, including national-level honors for digital transformation and AI-led transformation. Together, these reflect the Company's sustained investments in building a future-first organisation driven by trust, insight, and operational excellence. Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited ("MFSL") and Axis Bank Limited. Axis Max Life offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party partners. Over two decades, the Company has built its operations on a need-based sales process, a customer-centric engagement model and trained human capital. As per audited financials for FY2024-25, Axis Max Life recorded a gross written premium of INR 33,223 crore. IRDAI Registration No.: 104 Company Information Number: U74899HR2000PLC143012 Disclaimer: The above press release comes to you under an arrangement with VMPL. Business Upturn takes no editorial responsibility for the same.
* Commoditisation and similarity of products and services with competitors will have the most significant impact on how businesses deliver customer experiences over the next two years, according to the latest IDC InfoBrief commissioned by Affinidi * However, businesses who are looking to hyper-personalise their products as a competitive differentiator are facing several obstacles in addressing the privacy-personalisation dilemma, with 56% of them highlighting data collection and management to be a key challenge. * To truly enhance customer experiences through more personalised insights, they m ...Read More >
Bengaluru, 4th December 2024- PURE EV, one of India's leading electric two-wheeler manufacturers, has unveiled an ambitious roadmap to strengthen its presence nationwide and expand globally while introducing innovative solutions for sustainable mobility. Over the next 30 months, the company aims to add 250 new dealerships, taking its total network to over 320 across India. The expansion will be driven by the growing demand for long-range scooters, electric motorcycles, large B2B contracts, and the company's entry into the house-hold brand space. Dr. Nishanth Dongari, Founder & MD of PURE EV, ...Read More >
New Delhi [India], December 6 (ANI): After a steep correction in October 2024, where the Nifty 50 index fell around 6 per cent and closed 8 per cent lower than its all-time highs, FII outflows reduced in November, a sharp drop from October outflows says a report by JM Financials. The benchmark index remained largely flat in November, reflecting a calmer trading environment. Foreign Institutional Investor (FII) activity also exhibited a notable slowdown in selling pressure. FII outflows reduced to Rs182 billion (USD 2.2 billion) in November, a sharp drop from Rs919 billion (USD 10.9 billion) ...Read More >
The Reserve Bank of India (RBI) on Friday received the second bomb threat in less than a month. The Reserve Bank of India (RBI) on Friday received the second bomb threat in less than a month, which was reportedly delivered via email in Russian language to the bank's official website. Acting on the bank's complaint, the Mumbai Police launched an investigation and filed a case against an unknown individual at the Mata Ramabai Marg (MRA Marg) police station. The Zone 1 DCP of the Mumbai Police sa ...Read More >
NEW DELHI: Government is all set to allow 100% foreign direct investment in insurance business, paving the way for large companies to enter the market on their own, while allowing individual insurance agents to hawk policies of multiple companies, lifting the cap on being associated with only one life and general insurer. The twin measures are part of the Insurance Amendment Bill that is proposed to be introduced during the winter session of Parliament that kicks off later this month. On August 19, TOI was the first to report about the proposed increase in the FDI ceiling, a suggestion which ...Read More >
The AI industry is rapidly evolving, with numerous companies leading breakthroughs across various sectors. AI innovations are transforming industries worldwide, from cloud computing and cybersecurity to healthcare and autonomous vehicles. This list of the top 25 AI companies highlights leaders in developing cutting-edge solutions, ranging from hardware and data analytics to generative AI and robotics. These companies are not only shaping the future of artificial intelligence but also paving the way for smarter and more efficient systems in everyday life. ...Read More >
In an exclusive interview with FinTech Magazine at Money20/20, Matthew Van Buskirk, Co-founder and CEO of Hummingbird Regtech, discusses how the company is enabling data to be labelled at ease through the use of artificial intelligence. Hummingbird positions itself as an AI enablement company, addressing a critical challenge in the financial sector: the lack of well-labelled, clean training data. "From the day we launched, we saw that deploying effective machine learning or AI capabilities in this industry is incredibly difficult because we don't have clean training data. Instead, we have th ...Read More >
Former Delhi Chief Minister Arvind Kejriwal announced several pre-election promises targeting auto drivers. These include a ₹10 lakh insurance policy, ₹1 lakh for daughters' marriages, a biannual ₹2,500 uniform allowance, free coaching for their children, and the relaunch of the 'PoochO' ride-booking app. Kejriwal and the AAP are campaigning to secure a third term in the upcoming February elections.Ahead of crucial Delhi assembly polls, Arvind Kejriwal promised several measures for auto dri ...Read More >
Chennai, Dec 10 (PTI) Standalone health insurance company Star Health Insurance has targeted doubling its business in Tamil Nadu over the next four years, a top official said. As part of its growth strategy, the company plans to add 12,000 new agents across Tamil Nadu and expand its footprint with 25 new offices in both rural and urban areas in FY2025. Also Read | 7th Pay Commission Latest News: Narendra Modi Government Likely To Hike DA for Employees by 3% in January 2025, Check Details. Star ...Read More >
Infosys has announced an average 85% performance bonus for eligible employees in Q2 FY25, reflecting its strong financial performance. The bonus, paid to mid- and junior-level staff, will be credited with the November salaries, with individual payouts varying based on performance. This follows Infosys' impressive 4.7% rise in Q2 net profit and a revenue increase of 5.1%, leading to an upward revision of its FY25 revenue guidance. The bonus payout surpasses the previous quarter's 80%, with Infosys outpacing rivals like TCS. Employees are also awaiting salary hikes, with revisions expected from ...Read More >
Sunmei Hotels Group has announced the launch of Sunmei Group International (SGI) and three new overseas brands—SHANKEE, PENRO, and LANOU—marking its expansion into the UAE market. The company plans to introduce SHANKEE Hotels, a smart economy brand, to cities like Dubai, Abu Dhabi, and Riyadh. SGI focuses on smart marketing, modular renovations, and intelligent operations, leveraging big data and AI to enhance service and guest experiences. Chairman Ma Yingyao aims to open 100 hotels globally within the next decade, doubling revenue and establishing a strong international presence for Chinese ...Read More >
New Delhi [India], December 4 (ANI): The GSEC in Hyderabad will be the first of its kind in the APAC region after Tokyo and only the fifth globally, with similar facilities in Dublin, Munich, and Malaga, according to a statement. This GSEC is a specialised international cybersecurity hub designed to play a crucial role in developing advanced security and online safety products tailored for the Indian context. The centre will focus on cutting-edge research, AI-driven security solutions, and creating a collaborative platform for leading experts and researchers in cybersecurity. It also aims to ...Read More >
Gurugram (Haryana) [India], December 12: Navanc, a pioneering FinTech startup building India's first AI-powered property score and stack for secured lending and insurance practices, has successfully raised USD 1 million in a seed funding round. The round was led by Prarambh Ventures, with participation from Inflection Point Ventures (IPV), Brigade REAP FirstPort Capital, and marquee angel investors Also Read | US: Joe Biden Commutes Roughly 1,500 Sentences and Pardons 39 People in Biggest Single-Day Act of Clemency. The funds will be directed toward expanding operations across India, with a ...Read More >
PRNewswire Chennai (Tamil Nadu) [India], December 13: Star Health and Allied Insurance Company Limited, the first standalone health insurance company in India, today announced the launch of its revolutionary retail health insurance product, 'SUPER STAR'. This innovative policy offers a long-term policy for the retail health segment, combining advanced features and highly customisable covers to address the growing complexities of modern lifestyles, rising medical expenses, and unforeseen emergencies. * Offers a long-term policy and unparalleled, highly customisable solutions for evolving heal ...Read More >
- Renewed homepage of Samyang's industrial water treatment solution brand, 'TRILITE' ... Featuring AI chatbot 'TRIGENT' and Design programs 'TriAngle' - Providing tailored and technical information to the user's queries ... Service available in over 100 languages. - Innovative Water Treatment Design Softwares... Ion Exchange Resin and RO membrane SEOUL, South Korea, Nov. 26, 2024 /PRNewswire/ -- Samyang Corporation (CEO Kang Ho-sung) introduced its new website for its water treatment solutions brand, 'TRILITE' (http://www.samyangtrilite.com), along with the launch of an innovative Artificia ...Read More >
In a turbulent market environment, Leslie's Inc. (LESL) stock has tumbled to a 52-week low, reaching a price level of just $2.42. This significant downturn reflects a stark contrast from its performance over the past year, with the company's shares experiencing a precipitous decline of -54.12%. Investors are closely monitoring Leslie's financial health and market position, as the stock's current valuation marks a critical juncture for the company's future trajectory. The substantial year-over-year drop has raised concerns among shareholders and market analysts alike, as they seek to understand ...Read More >
Anuj Kumar, Director & CEO of CAMS, highlights that despite recent market corrections, the company expects FY25 to be one of its strongest years. CAMS continues to dominate by winning 70-80% of new bids, focusing on execution and margin expansion, and anticipates significant revenue and profit growth driven by mutual funds and associated business lines.Anuj Kumar, Director & CEO, CAMS, says there has been some market correction and some flattening of the mood in the last two months. But as things come back, we should be holding our projections and FY25 should be one of the strongest years in t ...Read More >
News 2 min read Indian IT industry to see 30-35 pc high demand for niche tech roles in 2025 The Indian IT industry is projected to see 30-35 per cent increased demand for highly-specialised tech roles in 2025, along with increased spending on upskilling in the coming years, according to a new report. New Delhi, The Indian IT industry is projected to see 30-35 per cent increased demand for highly-specialised tech roles in 2025, along with increased spending on upskilling in the coming years, acco ...Read More >
New Delhi, Dec 18 (PTI) Reliance Nippon Life Insurance, a subsidiary of debt-ridden Reliance Capital (RCAP), has initiated talks with IndusInd Bank for bancassurance partnership as the IIHL and RCAP deal has reached the final lap. Mauritius-based IndusInd International Holdings Ltd (IIHL), the parent entity of IndusInd Bank, won the bid to acquire RCAP and entities under it. Also Read | Cancer Vaccine Ready for Use, Announces Russia; What Is the Cost? How Effective Is It? When Will It Be Available?. "IIHL and Japan-based Nippon Life have struck a good understanding and they are absolutely c ...Read More >
Mumbai, Dec 18 (PTI) Jobs and talent platform and a Quess company, foundit, on Wednesday announced the appointment of V Suresh as its Chief Executive Officer. With over two decades of experience in the internet domain, digital transformation, and the e-recruitment ecosystem, Suresh brings a wealth of strategic expertise and a forward-looking vision to foundit (formerly Monster APAC and ME), the company said in a statement. "Suresh's deep understanding of the digital talent ecosystem and proven ability to scale businesses will help us strengthen our leadership position in the market. Under hi ...Read More >
NewsVoir Gurugram (Haryana) [India], December 12: Navanc, a pioneering FinTech startup building India's first AI-powered property score and stack for secured lending and insurance practices, has successfully raised USD 1 million in a seed funding round. The round was led by Prarambh Ventures, with participation from Inflection Point Ventures (IPV), Brigade REAP FirstPort Capital, and marquee angel investors The funds will be directed toward expanding operations across India, with a focus on strengthening Navanc's presence in urban and semi-urban areas. Additionally, the startup will bolster ...Read More >
Bengaluru, India (OTE) - Leveraging Infosys Topaz and Google Cloud technology, the center of excellence will foster co-innovation to deliver transformative AI-powered solutions Infosys (NSE: INFY), (BSE: INFY), (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced the launch of a Google Cloud center of excellence, powered by Infosys Topaz, to foster enterprise AI innovation. The center will serve as a catalyst for co-creation and help businesses harness the power of generative AI to achieve transformative growth. Infosys and Google Cloud share a s ...Read More >
Hyderabad: Databricks, the Data and AI company, announced its Series J funding. The company is raising $10 billion of expected non-dilutive financing and has completed $8.6 billion to date. This funding values Databricks at $62 billion and is led by Thrive Capital. Along with Thrive, the round is co-led by Andreessen Horowitz, DST Global, GIC, Insight Partners and WCM Investment Management. Other significant participants include existing investor Ontario Teachers' Pension Plan and new investors ICONIQ Growth, MGX, Sands Capital and Wellington Management. The company has seen increased momentu ...Read More >
JPMorgan's CEO Jamie Dimon has envisioned a future where artificial intelligence (AI) could cut the traditional work week down to just 3.5 days. Speaking at the recent JPMorgan's annual investor day, Dimon said that AI would not just make businesses better but also improve work-life balance for employees, Fortune reports. He highlighted the historical benefits of technology but also noted job displacement risks from AI. In a chat with Bloomberg TV, Dimon disclosed that thousands at JP Morgan are already using AI. He called the tech a "living breathing thing" that keeps evolving. Despite the r ...Read More >
Palo Alto Networks, released its 2025 cybersecurity predictions for the Asia Pacific region, outlining five key trends that cyber practitioners can expect to unfold in the coming twelve months and position their organisations for a more secure future. Organisations across the APAC region have emphasised embedding AI into business processes in 2024. This includes cybersecurity processes, where organisations and their adversaries are engaged in an AI arms race. But alarmingly, according to a recent PwC report, more than 40% of leaders say they do not understand the cyber risks posed by emerging ...Read More >
ICICI Lombard partners with Arya.ai to leverage the Arya Apex AI platform, resulting in 98% workflow automation and enhanced customer satisfaction. This collaboration sets a new standard in the insurance industry by significantly boosting operational speed, scalability, and customer experience in just three months. ICICI Lombard, a major player in the Indian private-sector insurance market, has teamed up with Arya.ai, a leader in AI-driven enterprise solutions. Together, they are revolutionizing the industry with Arya Apex, an all-encompassing AI API platform that has achieved a remarkable 98 ...Read More >
India's BFSI sector is rapidly evolving with digital transformation, creating new opportunities for the youth to merge financial knowledge with tech skills. As automation, AI, blockchain, and big data reshape the industry, India’s young workforce must be equipped with specialized skills to stay competitive. Roles in data analysis, AI, and cybersecurity are growing, and companies that invest in technology and upskilling will lead the market. While government programs aim to bridge the skills gap, a collaborative approach with educational institutions and financial organizations is key to ensuri ...Read More >
Donald Trump’s re-election fueled a massive stock market rally in November, with the S&P 500, Dow Jones, and NASDAQ posting impressive gains of 5.7%, 7.5%, and 6.2%, respectively. Investors who picked the right stocks enjoyed exceptional profits, particularly with ProPicks AI, which delivered a staggering 91.37% return since its launch. This tool leverages big data and historical analysis to identify high-performing stocks, offering a 49% outperformance against benchmarks. As December begins with optimism, ProPicks AI has released its latest stock picks, available through a Cyber Monday deal o ...Read More >
Amante Capital, KKR's dedicated European hospitality platform, will serve as managing partner to the joint venture LONDON--(BUSINESS WIRE)--Leading investment firms KKR and The Baupost Group today announced a joint venture to purchase a portfolio of 33 Marriott International (NASDAQ:MAR) hotels across the UK from a wholly owned subsidiary of the Abu Dhabi Investment Authority (ADIA). Amante Capital, KKR's vertically integrated European hospitality platform, will serve as managing partner for the joint venture and the properties will continue as premium Marriott branded hotels. The portfolio ...Read More >
PNN Hyderabad (Telangana) [India], December 6: We are thrilled to announce that ABSYZ Software Consulting, a Youngsoft company, and a trusted Salesforce partner since 2014, has been elevated to Salesforce Summit Partner status, the highest recognition within the Salesforce consulting ecosystem. This milestone highlights ABSYZ's unwavering commitment to excellence, innovation focused on customer needs, and delivering transformative results for clients through its global Salesforce implementations. As one of the elite 5% of Salesforce consulting partners worldwide, this achievement reflects ou ...Read More >