India's economic engine is revving up, but navigating the global headwinds requires sharp strategy. The rupee's recent volatility against the dollar underscores the complexities facing Indian businesses, impacting everything from import-export trade to domestic inflation. This week alone, we've seen significant shifts in the IT sector, with major players announcing restructuring and a renewed focus on AI-driven solutions. Meanwhile, the burgeoning startup ecosystem continues to attract substantial funding, despite a cautious global investor sentiment. The government's recent policy announcements on infrastructure development and digitalization are poised to further shape the business landscape, creating both opportunities and challenges for entrepreneurs and established corporations alike. Understanding these market dynamics is crucial for success in today's rapidly evolving Indian economy. Stay informed with Abtak.com for the latest insights and analysis on key sectors including finance, manufacturing, and technology – empowering your business decisions in a dynamic market. Explore the complete business news section now to stay ahead of the curve.
New Delhi [India], April 8: Axis Max Life Insurance Limited ("Axis Max Life" / "Company"), formerly known as Max Life Insurance Company Limited, has secured the top position in the Hansa Research Customer Experience Study (CuES) 2026, ranking #1 among Indian life insurers with a Net Promoter Score (NPS) of 61. Conducted by Hansa Research, a full-service global market research agency conducting research in over 100 countries, the study captures insights from over 3,500 customers across 12 life insurers and measures performance in customer satisfaction and trust, as customers demand more personalized and proactive engagement. Also Read | Is BTS Jin Dating His 'Don't Say You Love Me' MV Co-Star Shin Se Kyung? Viral Photos Spark Relationship Rumours. Axis Max Life's leadership in Life Insurance CuES 2026 reflects its deliberate shift from delivering process consistency to building customer advocacy by deepening customer engagement and personalizing interactions across the policy lifecycle. Using AI and analytics-led segmentation, the Company tailors onboarding, service, and renewal journeys based on customer behaviour and needs rather than a one-size-fits-all approach. Digital-first platforms such as 'DigiSaarthi' enable flexible, self-served and assisted journeys, while Gen AI-powered service and speech analytics help prioritize requests, personalize renewal conversations and deliver faster, more relevant resolution - strengthening trust and advocacy at key moments that matter. Nearly 90% of customer interactions are now powered by intelligent, digital-first channels. The Company's Customer App offers an experience that simplifies renewals with single-tap payments and AI-driven reminders, boosting customer lifetime value. The Company has redefined turnaround times at scale. Around 70% of customer queries and requests are now resolved within 48 hours, and 97% of policy benefits are processed on the same day. A substantial portion of this improvement is driven by our Gen AI-powered email bot, which handles over 25% of customer emails. Also Read | Meteor Fireball Lights Up Northeast Sky in Rare Daytime Sighting in US (Watch Videos). The Company has also maintained its claims-paid ratio consistently above 99% for the past 5 years, achieving its highest-ever 99.70% in FY2025. Sumit Madan, Managing Director & Chief Executive Officer, Axis Max Life Insurance, said: "In an industry where customer advocacy is earned, not assumed, Axis Max Life is setting the benchmark by combining sharper segmentation, deeper engagement, and experience design anchored in moments that truly matter. Our #1 ranking in Hansa Research's Life Insurance CuES 2026 is a strong validation of our focused effort to move beyond customer satisfaction to build genuine advocacy. By leveraging digital technology and data analytics, engaging more meaningfully at critical touchpoints, and re-imagining journeys across onboarding, renewals, claims, and service resolution, we are creating an insight-led, cloud-native customer experience; one that is built on trust, delivers with speed, and is guided by empathy." This recognition adds to Axis Max Life's growing portfolio of accolades for customer experience excellence, including national-level honors for digital transformation and AI-led transformation. Together, these reflect the Company's sustained investments in building a future-first organisation driven by trust, insight, and operational excellence. About Axis Max Life Insurance Limited (https://www.axismaxlife.com) Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited ("MFSL") and Axis Bank Limited. Axis Max Life offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party partners. Over two decades, the Company has built its operations on a need-based sales process, a customer-centric engagement model and trained human capital. As per audited financials for FY2024-25, Axis Max Life recorded a gross written premium of INR 33,223 crore. (ADVERTORIAL DISCLAIMER: The above press release has been provided by NewsVoir. ANI will not be responsible in any way for the content of the same.) (The above story is verified and authored by ANI staff, ANI is South Asia's leading multimedia news agency with over 100 bureaus in India, South Asia and across the globe. ANI brings the latest news on Politics and Current Affairs in India & around the World, Sports, Health, Fitness, Entertainment, & News. The views appearing in the above post do not reflect the opinions of LatestLY)
* Commoditisation and similarity of products and services with competitors will have the most significant impact on how businesses deliver customer experiences over the next two years, according to the latest IDC InfoBrief commissioned by Affinidi * However, businesses who are looking to hyper-personalise their products as a competitive differentiator are facing several obstacles in addressing the privacy-personalisation dilemma, with 56% of them highlighting data collection and management to be a key challenge. * To truly enhance customer experiences through more personalised insights, they m ...Read More >
Ahmedabad (Gujarat) [India], December 2 (ANI): Ambuja Cements has taken a step toward achieving its Net Zero goals. The company has partnered with Finland-based technology leader Coolbrook to implement its proprietary RotoDynamic Heater (RDH) technology. According to the exchange filing, this cutting-edge, zero-carbon heating solution, powered by renewable electricity, will drastically reduce the company's dependence on fossil fuels and lower its carbon emissions, aligning with its sustainability vision. Ambuja Cements will significantly reduce its fossil fuel dependence by harnessing renewa ...Read More >
Bengaluru, 4th December 2024- PURE EV, one of India's leading electric two-wheeler manufacturers, has unveiled an ambitious roadmap to strengthen its presence nationwide and expand globally while introducing innovative solutions for sustainable mobility. Over the next 30 months, the company aims to add 250 new dealerships, taking its total network to over 320 across India. The expansion will be driven by the growing demand for long-range scooters, electric motorcycles, large B2B contracts, and the company's entry into the house-hold brand space. Dr. Nishanth Dongari, Founder & MD of PURE EV, ...Read More >
New Delhi [India], December 6 (ANI): After a steep correction in October 2024, where the Nifty 50 index fell around 6 per cent and closed 8 per cent lower than its all-time highs, FII outflows reduced in November, a sharp drop from October outflows says a report by JM Financials. The benchmark index remained largely flat in November, reflecting a calmer trading environment. Foreign Institutional Investor (FII) activity also exhibited a notable slowdown in selling pressure. FII outflows reduced to Rs182 billion (USD 2.2 billion) in November, a sharp drop from Rs919 billion (USD 10.9 billion) ...Read More >
Mumbai (Maharashtra) [India], December 11 (ANI): The Indian stock markets continue to be in a consolidation phase as both indices opened flat on Wednesday. The Nifty 50 index opened at 24,620.50 points with a surge of 10.45 points or 0.04 per cent, while the BSE Sensex opened at 81,568.39 with a gain of 58.34 points or 0.07 per cent. Also Read | 'Suriya 45': Is Trisha Krishnan the Female Lead in Suriya Sivakumar's Upcoming Film With RJ Balaji? Check Out the Viral Photos. Experts noted that the US Consumer Price Inflation data will be the major event for markets globally. However, the consol ...Read More >
Bengaluru (Karnataka) [India], December 13: IIFL Capital Services Limited (formerly IIFL Securities Limited) today announced the unveiling of its state-of-the-art office in Bengaluru, dedicated to wealth management services for High Networth Individuals (HNIs) and Ultra High Networth Individuals (UHNIs). IIFL Capital Services is one of the largest wealth managers in India, with about $30 billion (Rs 2.5 lac crore) worth of assets under management, advice and custody. Also Read | Big score is just around the corner for Steve Smith, Skipper Pat Cummins Backs Star Batter Ahead of IND vs AUS 3rd ...Read More >
The Reserve Bank of India (RBI) on Friday received the second bomb threat in less than a month. The Reserve Bank of India (RBI) on Friday received the second bomb threat in less than a month, which was reportedly delivered via email in Russian language to the bank's official website. Acting on the bank's complaint, the Mumbai Police launched an investigation and filed a case against an unknown individual at the Mata Ramabai Marg (MRA Marg) police station. The Zone 1 DCP of the Mumbai Police sa ...Read More >
NEW DELHI: Government is all set to allow 100% foreign direct investment in insurance business, paving the way for large companies to enter the market on their own, while allowing individual insurance agents to hawk policies of multiple companies, lifting the cap on being associated with only one life and general insurer. The twin measures are part of the Insurance Amendment Bill that is proposed to be introduced during the winter session of Parliament that kicks off later this month. On August 19, TOI was the first to report about the proposed increase in the FDI ceiling, a suggestion which ...Read More >
The AI industry is rapidly evolving, with numerous companies leading breakthroughs across various sectors. AI innovations are transforming industries worldwide, from cloud computing and cybersecurity to healthcare and autonomous vehicles. This list of the top 25 AI companies highlights leaders in developing cutting-edge solutions, ranging from hardware and data analytics to generative AI and robotics. These companies are not only shaping the future of artificial intelligence but also paving the way for smarter and more efficient systems in everyday life. ...Read More >
In an exclusive interview with FinTech Magazine at Money20/20, Matthew Van Buskirk, Co-founder and CEO of Hummingbird Regtech, discusses how the company is enabling data to be labelled at ease through the use of artificial intelligence. Hummingbird positions itself as an AI enablement company, addressing a critical challenge in the financial sector: the lack of well-labelled, clean training data. "From the day we launched, we saw that deploying effective machine learning or AI capabilities in this industry is incredibly difficult because we don't have clean training data. Instead, we have th ...Read More >
Former Delhi Chief Minister Arvind Kejriwal announced several pre-election promises targeting auto drivers. These include a ₹10 lakh insurance policy, ₹1 lakh for daughters' marriages, a biannual ₹2,500 uniform allowance, free coaching for their children, and the relaunch of the 'PoochO' ride-booking app. Kejriwal and the AAP are campaigning to secure a third term in the upcoming February elections.Ahead of crucial Delhi assembly polls, Arvind Kejriwal promised several measures for auto dri ...Read More >
BusinessWire India Noida (Uttar Pradesh) [India], December 11: Comprehensive insurance policies are very helpful for two-wheeler owners as they protect them from financial losses incurred on their own vehicles and also cover third-party liability. Because of its all-round nature, many refer to them popularly as 'package' insurance. However, in India, many people do not opt for comprehensive two-wheeler insurance as the government has not made it compulsory. However, it is highly recommended that two-wheeler owners get one, and we have covered the reasons for this in this guide. How are Comp ...Read More >
India Quality Conclave 2024: Driving Excellence in Quality Management Presto Group proudly presents the India Quality Conclave 2024, set to take place on November 30 at Crowne Plaza, New Delhi. This transformative event will bring together industry leaders from packaging, FMCG, pharmaceuticals, and other sectors to discuss cutting-edge quality improvement practices. Key highlights include strategies for cost reduction, boosting QC team productivity, and ensuring hassle-free audits. Attendees will benefit from keynote speeches, case studies, panel discussions, and a special book launch, Per ...Read More >
New Delhi [India], December 10: Hari Darshan, a leading incense brand from Delhi, has been awarded the coveted title of "Best Brand of Northern India" at the 9th edition of the Agarbatti and Perfume Expo. This esteemed event, organized by Incense Media, a prominent industry forum, took place in Hyderabad from November 21st to 23rd at Itech Exhibition Center. Also Read | BGT 2024-25: Harbhajan Singh Backs Rohit Sharma To Bat at Number Six, Predicts Changes for Brisbane Test. Goldy Nagdev, the dynamic entrepreneur and Managing Director of Hari Darshan Group, proudly received the award on behal ...Read More >
Chennai, Dec 10 (PTI) Standalone health insurance company Star Health Insurance has targeted doubling its business in Tamil Nadu over the next four years, a top official said. As part of its growth strategy, the company plans to add 12,000 new agents across Tamil Nadu and expand its footprint with 25 new offices in both rural and urban areas in FY2025. Also Read | 7th Pay Commission Latest News: Narendra Modi Government Likely To Hike DA for Employees by 3% in January 2025, Check Details. Star ...Read More >
Infosys has announced an average 85% performance bonus for eligible employees in Q2 FY25, reflecting its strong financial performance. The bonus, paid to mid- and junior-level staff, will be credited with the November salaries, with individual payouts varying based on performance. This follows Infosys' impressive 4.7% rise in Q2 net profit and a revenue increase of 5.1%, leading to an upward revision of its FY25 revenue guidance. The bonus payout surpasses the previous quarter's 80%, with Infosys outpacing rivals like TCS. Employees are also awaiting salary hikes, with revisions expected from ...Read More >
Sunmei Hotels Group has announced the launch of Sunmei Group International (SGI) and three new overseas brands—SHANKEE, PENRO, and LANOU—marking its expansion into the UAE market. The company plans to introduce SHANKEE Hotels, a smart economy brand, to cities like Dubai, Abu Dhabi, and Riyadh. SGI focuses on smart marketing, modular renovations, and intelligent operations, leveraging big data and AI to enhance service and guest experiences. Chairman Ma Yingyao aims to open 100 hotels globally within the next decade, doubling revenue and establishing a strong international presence for Chinese ...Read More >
CIFF has announced a strategic partnership with the Indian Film Festival of Los Angeles (IFFLA) for its second edition. The collaboration, dubbed CineV-IFFLA, will include South Asian projects curated by Cinevesture as part of IFFLA's Industry Days program. The program will run during the 23rd edition of IFFLA from May 6-10, 2025, and aims to connect South Asian filmmakers with Hollywood producers through various initiatives. CineV-CHD, the first of a planned series of film markets, aims to connect film professionals with investors and distributors. The idea was conceived by Nina Lath, former ...Read More >
New Delhi [India], December 4 (ANI): The GSEC in Hyderabad will be the first of its kind in the APAC region after Tokyo and only the fifth globally, with similar facilities in Dublin, Munich, and Malaga, according to a statement. This GSEC is a specialised international cybersecurity hub designed to play a crucial role in developing advanced security and online safety products tailored for the Indian context. The centre will focus on cutting-edge research, AI-driven security solutions, and creating a collaborative platform for leading experts and researchers in cybersecurity. It also aims to ...Read More >
NewsVoir Mumbai (Maharashtra) [India], December 5: With the holiday spirit in the air, McDonald's India (West & South) is marking a significant milestone - the first anniversary of its widely loved global loyalty program, My M Rewards. To celebrate this journey of loyalty and love, McDonald's has launched an exciting new contest called Collect Quest, conceptualized and designed by OMD and DDB network teams. This initiative has been rolled out across various markets in Southeast Asia, to elevate customer engagement and transform dining into a thrilling adventure of rewards for its loyal fans. ...Read More >
Gurugram (Haryana) [India], December 12: Navanc, a pioneering FinTech startup building India's first AI-powered property score and stack for secured lending and insurance practices, has successfully raised USD 1 million in a seed funding round. The round was led by Prarambh Ventures, with participation from Inflection Point Ventures (IPV), Brigade REAP FirstPort Capital, and marquee angel investors Also Read | US: Joe Biden Commutes Roughly 1,500 Sentences and Pardons 39 People in Biggest Single-Day Act of Clemency. The funds will be directed toward expanding operations across India, with a ...Read More >
PRNewswire Chennai (Tamil Nadu) [India], December 13: Star Health and Allied Insurance Company Limited, the first standalone health insurance company in India, today announced the launch of its revolutionary retail health insurance product, 'SUPER STAR'. This innovative policy offers a long-term policy for the retail health segment, combining advanced features and highly customisable covers to address the growing complexities of modern lifestyles, rising medical expenses, and unforeseen emergencies. * Offers a long-term policy and unparalleled, highly customisable solutions for evolving heal ...Read More >
- Renewed homepage of Samyang's industrial water treatment solution brand, 'TRILITE' ... Featuring AI chatbot 'TRIGENT' and Design programs 'TriAngle' - Providing tailored and technical information to the user's queries ... Service available in over 100 languages. - Innovative Water Treatment Design Softwares... Ion Exchange Resin and RO membrane SEOUL, South Korea, Nov. 26, 2024 /PRNewswire/ -- Samyang Corporation (CEO Kang Ho-sung) introduced its new website for its water treatment solutions brand, 'TRILITE' (http://www.samyangtrilite.com), along with the launch of an innovative Artificia ...Read More >
In a turbulent market environment, Leslie's Inc. (LESL) stock has tumbled to a 52-week low, reaching a price level of just $2.42. This significant downturn reflects a stark contrast from its performance over the past year, with the company's shares experiencing a precipitous decline of -54.12%. Investors are closely monitoring Leslie's financial health and market position, as the stock's current valuation marks a critical juncture for the company's future trajectory. The substantial year-over-year drop has raised concerns among shareholders and market analysts alike, as they seek to understand ...Read More >
Mumbai (Maharashtra) [India], November 28: Pioneering furniture fittings solutions brand Hettich India is proud to announce that it has been officially certified as a Great Place to Work, a recognition that celebrates the company's unwavering commitment to creating an ecosystem where everybody thrives. Also Read | Diljit Dosanjh Concert in Kolkata 2024: Planning to Attend Dil-Luminati Tour, Don't Miss These 5 Must-Try Local Foods. This honor is especially meaningful, with an overwhelming 95% participation from employees helping Hettich India. It reflects a shared commitment to creating a fam ...Read More >
Mumbai (Maharashtra) [India], November 29: Dr. Bharat Agravat (https://www.drbharat.agravat.com), renowned dentist and implantologist along with being an award-winning medical entrepreneur, is set to launch its flagship OLI Therapy services for the treatment of Oral Submucous Fibrosis in Mumbai soon at OSMF Clinic. His son, Dr. Kartavya Agravat, CEO of Dr. Agravat Healthcare Ltd, will assist him in this service. With the original chamber being in Ahmedabad, residents will now be at great advantage in receiving advanced oral care right there in Mumbai from the very hands of one of India's best ...Read More >
Anuj Kumar, Director & CEO of CAMS, highlights that despite recent market corrections, the company expects FY25 to be one of its strongest years. CAMS continues to dominate by winning 70-80% of new bids, focusing on execution and margin expansion, and anticipates significant revenue and profit growth driven by mutual funds and associated business lines.Anuj Kumar, Director & CEO, CAMS, says there has been some market correction and some flattening of the mood in the last two months. But as things come back, we should be holding our projections and FY25 should be one of the strongest years in t ...Read More >
The Andhra Pradesh government inked a Memorandum of Understanding (MoU) with Google. The tech giant will launch its operations from Visakhapatnam in the State. Making the announcement at the district collectors' conference on Wednesday, Chief Minister N. Chandrababu Naidu said HRD Minister Nara Lokesh's efforts have paved the way for this. The MoU was a significant development and would be a game changer. Visakhapatnam is poised for transformative growth, Mr. Naidu said. The chief minister, in ...Read More >
News 2 min read Indian IT industry to see 30-35 pc high demand for niche tech roles in 2025 The Indian IT industry is projected to see 30-35 per cent increased demand for highly-specialised tech roles in 2025, along with increased spending on upskilling in the coming years, according to a new report. New Delhi, The Indian IT industry is projected to see 30-35 per cent increased demand for highly-specialised tech roles in 2025, along with increased spending on upskilling in the coming years, acco ...Read More >
NewsVoir Gurugram (Haryana) [India], December 12: Navanc, a pioneering FinTech startup building India's first AI-powered property score and stack for secured lending and insurance practices, has successfully raised USD 1 million in a seed funding round. The round was led by Prarambh Ventures, with participation from Inflection Point Ventures (IPV), Brigade REAP FirstPort Capital, and marquee angel investors The funds will be directed toward expanding operations across India, with a focus on strengthening Navanc's presence in urban and semi-urban areas. Additionally, the startup will bolster ...Read More >