Abtak Logo

call-centre News

Stay updated with the latest call-centre news, articles, and insights from trusted sources. Explore in-depth coverage and expert analysis on call-centre topics.

NewsDrum - Business - News Image
soure image
35
BusinessApr 09, 2026 03:34 PM

Reskilling, education reforms needed to harness AI potential: K V Kamath

New Delhi, Apr 9 (PTI) Veteran banker K V Kamath on Thursday underlined the need for reskilling and education reforms to harness the potential of artificial intelligence (AI), which will be defining the theme of the next decade. During a fireside chat with Sunil Kant Munjal, chairman of Hero Enterprises, at an AIMA event, Kamath suggested that India should focus on practical applications rather than on expensive foundational models. "Building an LLM (large language model) is not necessarily th ...Read More >

Abtak.com - Business - News Image
soure image
20
BusinessApr 09, 2026 01:34 AM

Delhi Police Crack Down On Cybercrime, 8,300 Fraudsters Face Action

Delhi Police CyHawk 4.0 detains 8371, arrests over 1400 in major cyber fraud crackdown, exposes Rs 519 crore scams with global links, seizes key evidence and freezes funds In one of its largest-ever crackdowns on cybercrime, the Delhi Police launched a massive, coordinated operation across the national capital, detaining thousands of suspects and uncovering fraud networks linked to scams worth over Rs 519 crore nationwide. The operation, dubbed "CyHawk 4.0," involved simultaneous raids across ...Read More >

Abtak.com - Business - News Image
soure image
34
BusinessApr 09, 2026 12:33 AM

Delhi Police Uncover Fake Call Centre Scam, Arrest 19

Delhi Police have successfully shut down a fake call centre operating from Pitampura, arresting 19 individuals for their involvement in a sophisticated loan and insurance fraud targeting people across the country. Photograph: ANI PhotoKey PointsDelhi Police busted a fake call centre in Pitampura, arresting 19 people involved in a loan and insurance scam.The scammers posed as finance company representatives, luring victims with loan offers and insurance schemes.Victims were tricked into paying p ...Read More >

NewsDrum - Other - News Image
soure image
18
OtherApr 08, 2026 08:20 PM

Operation CyHawk 4.0: Over 600 held, 8,000 rounded up in Delhi

New Delhi, Apr 8 (PTI) The Delhi Police has arrested over 600 people and rounded up more than 8,300 suspects during its Operation CyHawk 4.0, a large-scale crackdown on cybercrime conducted on April 6 and 7, officials said on Wednesday. A senior police officer said the son of a Delhi-based eatery chain owner is also among arrestees. "Due to losses in business, the son of the famous eater chain's owner provided his bank account to move proceeds of cybercrime on a commission basis, where he rece ...Read More >

LatestLY - Business - News Image
soure image
27
BusinessApr 08, 2026 08:18 PM

India News | Delhi Police Launch Major Crackdown Against Cyber Fraudsters in Operation CyHawk | Late...

New Delhi [India], April 8 (ANI): In one of the largest coordinated operations against cybercrime in recent years, Delhi Police have dealt a significant blow to online fraudsters operating from the national capital under a city-wide crackdown named Operation CyHawk. As per the release, conceived and directed by Commissioner of Police Satish Golchha, IPS, the operation marked a decisive shift from reactive measures to dismantling the entire cybercrime ecosystem. The month-long intelligence gathe ...Read More >

NewsDrum - Politics - News Image
soure image
14
PoliticsApr 07, 2026 04:38 PM

Fake call centre selling bogus roadside assistance policies busted in central Delhi; 12 held

New Delhi, Apr 7 (PTI) The Delhi Police has busted a fake call centre allegedly duping people by selling fraudulent roadside assistance policies, apprehending 12 people, including two proprietors, an official said on Tuesday. The racket was operating from the Guru Arjun Nagar area. Acting on inputs received on April 4, a team conducted a raid at Rattan Lal Complex in Guru Arjun Nagar and unearthed the fraudulent setup, he said. "During the raid, the team apprehended all 12 people present at th ...Read More >

ETV Bharat News - Business - News Image
soure image
17
BusinessApr 03, 2026 10:46 PM

AI-Driven Layoffs Signal Global Job Market Shift As Tech Giants Cut Thousands Of Roles

New Delhi: The rise of advanced artificial intelligence (AI) is no longer a distant disruption; it is reshaping the global job market. Recent layoffs at tech giants such as Oracle, Amazon and Meta point to a structural shift rather than isolated cost-cutting measures. Oracle announced job cuts on March 31 that could affect up to 30,000 employees, nearly 18.5% of its global workforce of 162,000. The layoffs are expected to impact mid- to senior-level staff, particularly those with over a decade ...Read More >

The Times of India - Environment - News Image
soure image
15
EnvironmentMar 31, 2026 11:17 AM

Peak Detailing: How govt plans to quench Delhi's thirst this summer

NEW DELHI: With another intense summer approaching, Delhi govt on Monday unveiled its Summer Action Plan 2026-27 to shore up water supply, tighten sewer management and accelerate the clean-up of the Yamuna, while rolling out digital tools to improve grievance redressal and transparency.Launching the plan at the DJB headquarters in Jhandewalan, water minister Parvesh Verma said the focus will be on maintaining peak production, plugging distribution gaps and ensuring accountability in tanker opera ...Read More >

Social News XYZ - Business - News Image
soure image
36
BusinessMar 30, 2026 11:08 PM

Delhi Minister releases Summer Action Plan for water, sewer, clean Yamuna

New Delhi, March 30 (SocialNews.XYZ) In a major push to strengthen Delhi's water supply, sewer management, and Yamuna rejuvenation efforts, Water Minister Parvesh Verma on Monday unveiled the Summer Action Plan 2026-27 at the Delhi Jal Board headquarters. The occasion also marked the launch of key digital initiatives, including a Chatbot, Advanced CRM system, and the DJB 1916 Mobile App, aimed at bringing transparency, accountability, and citizen participation into water governance. Addressing ...Read More >

Abtak.com - Other - News Image
soure image
37
OtherDec 17, 2025 09:33 AM

Family-run fake call centre busted in south Delhi

Deputy commissioner of police (north) Raja Banthia said that the action was taken after a 31-year-old Sadar Bazar resident approached the cyber police, claiming he had been cheated of ₹36,050 on the pretext of being sanctioned an online loan. According to the police, the complainant, Mohammed Shuaib, was looking for a loan and had approached several banks when, on August 25, he received a WhatsApp call from an unknown number. The caller allegedly introduced himself as a loan agent and promised ...Read More >

Abtak.com - Business - News Image
soure image
20
BusinessDec 16, 2025 04:34 PM

CBI busts cyber syndicate that defrauded US citizens | Delhi News - The Times of India

New Delhi: In a major crackdown against transnational cyber-enabled financial crime, Central Bureau of Investigation busted a sophisticated virtual asset-supported cyber-crime network. At least Rs 1.88 crore in cash -- one of the biggest seizures in such busts -- has been recovered, and six suspects were arrested. The syndicate has actively targeted US nationals since 2022, resulting in a reported loss of around $8.5 million. The operation was conducted based on intelligence shared by Federal Bu ...Read More >

Abtak.com - Business - News Image
soure image
33
BusinessNov 16, 2025 05:29 PM

33 members of gang of global fraudsters arrested in Belagavi

The Cyber, Economic and Narcotic offences wing of the Belagavi City Police has busted an international cyber and financial fraud network with the arrest of a gang operating a call centre in Belagavi. Police Commissioner Borase Bhushan Gulabarao told reporters in Belagavi on Thursday that acting on a tip-off, CEN Police officers raided an office on Bauxite Road in the city and arrested 33 people. They confiscated 37 laptops and 37 mobile phones, along with cloud-based applications used for stor ...Read More >

Abtak.com - Other - News Image
soure image
34
OtherOct 28, 2025 05:31 AM

Mumbai Fire: Eight Rescued From Kandivali's Agarwal Residency, Including Three Children | PHOTOS

Mumbai: On the morning of October 26, a fire broke at Kandivali West's Agarwal Residency, where eight people were rescued. The fire broke out on the second floor of the sixteen-storey residential building in the Shankar Lane area of Kandivali West. As the information about the fire was received, the firefighters reached the spot quickly and doused the fire within 20 minutes times. Eight residents were rescued from the incident of which two were men, three women, and three children, including a ...Read More >

The New Indian Express - Business - News Image
soure image
11
BusinessOct 24, 2025 08:31 AM

Karnataka SIT writes to EC seeking technical details over Aland vote theft

BENGALURU: The Special Investigation Team (SIT) probing the alleged voter theft in Aland has written to Chief Electoral Officer (CEO), Karnataka, requesting for details such as device ports, IP addresses and OTP trails that were reportedly used for filing 6,018 Form 7 applications for deletion of names from the voters' list of Aland constituency between February 2022 and February 2023. "The SIT is awaiting a reply from the CEO," sources told the TNIE. Even as the SIT is awaiting a response from ...Read More >

Abtak.com - Politics - News Image
soure image
29
PoliticsOct 22, 2025 09:34 AM

Bihar Assembly Elections: ECI Deploys C-Vigil App & Flying Squads to Ensure Free and Fair Voting

New Delhi: The Election Commission of India (ECI) reaffirmed its pledge to conduct free and fair elections on Tuesday by allowing citizens to report poll irregularities during the Bihar Assembly Elections and eight simultaneous bye-elections in seven states. According to a press release from the poll panel, voters and political parties can now file complaints about Model Code of Conduct (MCC) infractions using the C-Vigil app on the ECINet platform. The ECI has instructed the corresponding stat ...Read More >

Abtak.com - Other Environment - News Image
soure image
23
OtherEnvironmentOct 19, 2025 02:34 PM

33 more stubble fires reported, highest in day this season | Chandigarh News - The Times of India

Bathinda: Punjab recorded 33 incidents of stubble burning on Saturday -- the highest single-day count so far in the ongoing paddy harvesting season -- bringing the total number of farm fire cases to 241. Tarn Taran district reported the most cases, with 23 incidents in the last 24 hours.In comparison, the state had reported 1,348 cases by this date in 2024 and 1,407 in 2023, indicating a significant decline this season.Of the 241 cases reported till October 18, Tarn Taran accounted for 88, follo ...Read More >

LatestLY - Politics - News Image
soure image
37
PoliticsOct 17, 2025 10:31 AM

India News | Stubble Burning Cases in Amritsar Reduced by 80% Compared to Last Year: DC Sakshi Sawhn...

Amritsar (Punjab) [India], October 17 (ANI): Stubble burning cases in Punjab's Amritsar reduced by 80 per cent as compared to the last year, Deputy Commissioner of Amritsar, Sakshi Sawhney, said. DC Sawhney said that the district has witnessed 73 cases of stubble burning this year, as compared to 378 incidents last year. Also Read | Shillong Teer Result Today, October 17, 2025: Check Winning Numbers, Live Result Chart for Shillong Morning Teer, Shillong Night Teer, Khanapara Teer, Juwai Teer a ...Read More >

Abtak.com - Technology - News Image
soure image
21
TechnologyOct 17, 2025 02:31 AM

Fake Call Centre In Bengaluru Busted For Digital Arrest Scam, 16 Arrested

The accused are from Maharashtra, Meghalaya, Odisha, Madhya Pradesh, West Bengal, and Gujarat. ShowQuick Read Summary is AI-generated, newsroom-reviewed * 16 people have been arrested in Bengaluru for running a fake call centre * Suspects operated as Cybits Solutions Pvt Ltd, targeting US citizens through cyber fraud * Victims were threatened with false charges and coerced into paying money digitally Did our AI summary help? Let us know. Switch To Beeps Mode Bengaluru: 16 people have b ...Read More >

Abtak.com - Technology - News Image
soure image
15
TechnologyOct 16, 2025 06:34 AM

Meet the AI chatbots replacing India's call-centre workers

At a startup in India, developers are improving AI chatbots that communicate like humans. LimeChat aims to drastically reduce customer service jobs by automating responses, cutting staff by 80% for 10,000 monthly queries. Cofounder Nikhil Gupta says once clients hire their AI agents, they won't need to hire people again. At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message like humans. The company, LimeChat, has an audacious ...Read More >

Abtak.com - Politics - News Image
soure image
17
PoliticsOct 08, 2025 09:46 PM

ECI issues directions for strict implementation of MCC ahead of Bihar polls

The Election Commission of India has enforced the Model Code of Conduct in Bihar, directing strict compliance on defacement, misuse of official resources, and advertisements funded by public exchequer. Over 800 flying squads are deployed to ensure swift complaint resolution, with citizens able to report violations via a 24/7 call center and the C-Vigil App. The Election Commission of India (ECI) has issued directions to the Chief Secretary and Chief Electoral Officer of Bihar regarding the imme ...Read More >

Abtak.com - Other - News Image
soure image
3
OtherSep 29, 2025 04:09 AM

Racket selling fake sex enhancement drugs via Instagram ads busted in Gurgaon, 11 arrested

The Gurgaon police raided a call centre operating from Udyog Vihar Phase-5 to arrest the accused. The Gurgaon police Friday raided a call centre operating from the basement of a building in Udyog Vihar Phase-5 and arrested 11 people, including the owner and four women, for allegedly scamming people by selling fake sex enhancement drugs through misleading advertisements on Instagram and Facebook. Acting on technical intelligence, a team led by Inspector Naveen Kumar, manager of the Cyber South ...Read More >

The Times of India - Business - News Image
soure image
14
BusinessSep 16, 2025 02:34 PM

Mumbai to see bike taxi on pilot basis from today; fare Rs 15 for first 1.5km, then 10.3/km | Mumbai...

MUMBAI: The state transport authority has approved a minimum bike taxi fare of Rs 15 for the first 1.5 km, and Rs 10.27 for each subsequent km. Bike taxis may start by month end or early Oct by aggregators Ola, Uber and Rapido, whose applications were approved among four received. Transport minister Pratap Sarnaik said all three can start operations on a pilot basis across MMR from Tuesday. The aggregators have been given a provisional licence; the minister said, "They will have nearly a month t ...Read More >

Abtak.com - Business - News Image
soure image
23
BusinessSep 15, 2025 05:41 AM

Nashik call centres duped UK nationals in insurance scam, two arrested: CBI

An official said that some of the accused have claimed that certain government officials who were aware of the call centres allowed it to flourish in exchange for money. THE Central Bureau of Investigation (CBI) busted two illegal call centres operating out of Nashik where fraudsters would dupe UK nationals by impersonating insurance agents and government authorities. While two persons have been arrested, police are looking for more suspects including police officers after allegations cropped ...Read More >

Hindustan Times - Business - News Image
soure image
31
BusinessSep 15, 2025 05:35 AM

CBI busts 2 fake call centres in Nashik that conned UK citizens, 2 arrested

Mumbai: In a cyber-fraud racket bust on Saturday, the Central Bureau of Investigation (CBI) has arrested two members of a gang that ran two illegal call centres in Nashik. Operators of the call centres would impersonate insurance agents and government authorities to dupe nationals of the United Kingdom (UK). The CBI has identified the two arrested accused as Shyam Kamnakar and Ganesh, who have been remanded to the agency's custody till Monday by a special CBI court in Thane. Following searches ...Read More >

The Times of India - Business - News Image
soure image
31
BusinessSep 14, 2025 10:53 PM

Mumbai: CBI cracks down in two illegal call centres, 2 arrested | Mumbai News - The Times of India

Mumbai: The Central Bureau of Investigation (CBI) dismantled two illegal call centre operations operating under the name Swagan Business Solutions in Nashik on Saturday and arrested two individuals in the case. The arrested accused, Ganesh and Shyam Kamankar, were presented before a court in Thane and remanded into CBI custody until Sep 15. The accused targeted UK nationals by posing as insurance agents and govt authorities.The CBI conducted multiple searches in Nashik and Kalyan (Thane), recove ...Read More >

Social News XYZ - Business - News Image
soure image
38
BusinessSep 14, 2025 02:46 PM

CBI busts two illegal call centres in Nashik, arrests 2 for cyber fraud

Nashik, Sep 14 (SocialNews.XYZ) Two cyber fraudsters were arrested by the CBI in Nashik on charges of cheating British nationals by impersonating insurance agents and government authorities, an official of the investigative agency said on Sunday. Ganesh and Shyam Kamankar were arrested for employing 60 people in two illegal call centres under the name Swagan Business Solutions Pvt. Ltd, the official said in a statement. Around 60 people were employed at the call centres, which used Voice over ...Read More >

Free Press Journal - Business - News Image
soure image
20
BusinessSep 14, 2025 02:34 PM

CBI Arrests Two Cyber Fraudsters In Nashik For Duping British Nationals Through Fake Insurance Schem...

Nashik: Two cyber fraudsters were arrested by the CBI in Nashik on charges of cheating British nationals by impersonating insurance agents and government authorities, an official of the investigative agency said on Sunday. Ganesh and Shyam Kamankar were arrested for employing 60 people in two illegal call centres under the name Swagan Business Solutions Pvt. Ltd, the official said in a statement. Around 60 people were employed at the call centres, which used Voice over Internet Protocol (VoIP) ...Read More >

Unknown Source - Business - News Image
source image
30
BusinessAug 25, 2025 10:20 PM

CBI Busts Cybercrime Gang That Duped US Citizens Of Over Rs 350 Crore, 3 Arrested

The CBI intercepted 34 persons engaged in ongoing criminal activities red handed ShowQuick Read Summary is AI-generated, newsroom-reviewed * CBI arrested three fraudsters for siphoning over Rs 350 crore from US citizens since 2023 * The accused used remote access software to access victims' systems and bank accounts * CBI recovered Rs 54 lakhs, mobiles, laptops, and digital data during the operation Did our AI summary help? Let us know. Switch To Beeps Mode New Delhi: The CBI has buste ...Read More >

The Cyber Express - Business - News Image
soure image
38
BusinessAug 25, 2025 05:15 PM

CBI Dismantles Cybercrime Network Targeting U.S. Nationals

India's Central Bureau of Investigation (CBI) has dismantled a transnational cybercrime ring accused of defrauding US nationals of more than $40 million, in a joint effort with the U.S. Federal Bureau of Investigation. The crackdown, part of Operation Chakra-IV, targeted illegal call centers and residential locations in the northern part of the country. Authorities seized Rs. 54 lakh (approximately US$ 62,000) in cash, dozens of electronic devices and incriminating records. Three key suspects a ...Read More >

The Times of India - Other Sports Technology Environment Entertainment Health Business Politics - News Image
soure image
32

Ellenox, India's Largest Venture Studio, Announces Aggressive AI Expansion to U.S. and Gulf

VMPL New Delhi [India], August 14: Ellenox, India's largest venture studio, is accelerating its global push in enterprise AI development. In the past year, the company has grown its headcount by 50% over the last year, bringing in senior AI talent from Amazon and Google to power its next phase of expansion. Already delivering AI transformation for Fortune 50 leaders in fintech, cloud computing, consumer social, and sports-tech, Ellenox has built systems that replace costly call centers with na ...Read More >

Stay updated with the latest None news, articles, and insights from trusted sources. Explore in-depth coverage and expert analysis on None topics.