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At a startup in India, developers are improving AI chatbots that communicate like humans. LimeChat aims to drastically reduce customer service jobs by automating responses, cutting staff by 80% for 10,000 monthly queries. Cofounder Nikhil Gupta says once clients hire their AI agents, they won't need to hire people again. At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message like humans. The company, LimeChat, has an audacious ...Read More >

Born in India, Scaling Globally: Clodura.AI Unifies GTM Workflows with India's First GenAI Platform Born in India, Scaling Globally: Clodura.AI Unifies GTM Workflows with India's First GenAI Platform 4 min read Last Updated : Sep 30 2025 | 12:05 PM IST PRNewswire Pune (Maharashtra) [India], September 30: Across India's boardrooms and global sales floors, GTM leaders face a common frustration: Why does booking a single meeting require juggling five different tools? Sales teams burdened by blo ...Read More >
India's Global Capability Centers (GCCs) are evolving from cost-saving back offices to innovation hubs, driving global product development and digital solutions. With over 1,600 GCCs currently, projected to generate $121 billion in revenue by 2030, India is becoming a strategic innovation powerhouse. For decades, India has been perceived globally as the world's back office, a reliable destination for IT services, business process outsourcing, and support functions. But in recent years, this nar ...Read More >
Amritsar: BJP MP Nishikant Dubey from Jharkhand has claimed that Britain assisted India in executing the 1984 Operation Bluestar at the Golden Temple in Amritsar, stoking a new controversy.In a post on X on Monday, Dubey alleged that then PM Indira Gandhi "launched an attack on the Golden Temple in collaboration with Britain", with British Army officers present in Amritsar.He uploaded a classified British document, "Sikh Community", claiming that on Feb 23, 1984, the UK Foreign and Commonwealth ...Read More >
Bengaluru: India's French connection is growing stronger. French IT services firm Capgemini, which has more than half of its 3.4 lakh employees in India, is acquiring one of the country's business process management (BPM) pioneers, WNS, for $3.3 billion. The move is seen as an attempt to bring strong technology expertise, especially AI, into BPM services to be able to offer enterprises much more comprehensive solutions.This acquisition comes a decade after Capgemini acquired Igate, another India ...Read More >
Bhubaneswar: ASI on Monday completed the ambitious repair and restoration of Jagannath temple's Ratna Bhandar (treasury), paving the way for a much-awaited inventory of the valuables, carried out last in 1978."The extensive repair work, which began on December 17, 2024, required about 333 hours (332 hours and 47 minutes precisely) of labour, spanning 95 days. Our next step is to shift the valuables from the temporary strongrooms to the renovated Ratna Bhandar. Subsequently, inventory of the valu ...Read More >
BENGALURU: India's French connection is growing stronger. French IT services firm Capgemini, which has more than half of its 3.4 lakh employees in India, is acquiring one of the country's business process management (BPM) pioneers, WNS, for $3.3 billion. The move is seen as an attempt to bring strong technology expertise, especially AI, into BPM services to be able to offer enterprises much more comprehensive solutions.This acquisition comes a decade after Capgemini acquired Igate, another India ...Read More >
Anuj Kumar, Director & CEO of CAMS, highlights that despite recent market corrections, the company expects FY25 to be one of its strongest years. CAMS continues to dominate by winning 70-80% of new bids, focusing on execution and margin expansion, and anticipates significant revenue and profit growth driven by mutual funds and associated business lines.Anuj Kumar, Director & CEO, CAMS, says there has been some market correction and some flattening of the mood in the last two months. But as thing ...Read More >
Anuj Kumar, Director & CEO of CAMS, highlights that despite recent market corrections, the company expects FY25 to be one of its strongest years. CAMS continues to dominate by winning 70-80% of new bids, focusing on execution and margin expansion, and anticipates significant revenue and profit growth driven by mutual funds and associated business lines.Anuj Kumar, Director & CEO, CAMS, says there has been some market correction and some flattening of the mood in the last two months. But as thing ...Read More >
"One is more automation, much more than what it was, much more complexity can be handled. Acceleration in terms of efficiency and then augmentation, able to do more new activities, more new capabilities which were not possible earlier," says Achyuta Ghosh, Nasscom. Given that we have seen the AI picking up, what does the kind of growth numbers really suggesting in the Indian context? Achyuta Ghosh: GenAI overall the technology will be a net positive for the tech sector. We did some work la ...Read More >
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