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New Delhi: The Central Consumer Protection Authority (CCPA) has given all e-commerce companies three months to audit their websites and apps for "dark patterns" -- deceptive design tactics that nudge or trick shoppers into unintended purchases or disclosures. Officials added that show-cause notices have already gone out to several unnamed platforms found flouting the agency's 2023 guidelines, which identified 13 specific dark patterns like false urgency, basket sneaking, confirm shaming, forced ...Read More >
New Delhi, Jun 6 (PTI) Central Consumer Protection Authority (CCPA) has directed e-commerce platforms to conduct self-audits within three months to identify and eliminate "dark patterns", deceptive design practices that mislead consumers into unintended actions. The Consumer Affairs Ministry on Saturday said all e-commerce platforms must examine their interfaces for practices that undermine consumer choice or constitute unfair trade practices. "All e-commerce platforms have been advised to con ...Read More >
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