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CHENNAI: Freshworks Inc has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. This will bring Freshservice's IT Service Management and FireHydrant's core IT Operations Management as a unified AI-native ServiceOps solution designed to simplify operations. Co-founded by Robert Ross and Dylan Nielsen in 2018, FireHydrant has deep expertise in IT and DevOps with customers across consumer and business industries including Palo Alto Networks ...Read More >
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