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New Delhi: Over 17,500 complaints of fake, duplicate, and counterfeit products sold on e-commerce platforms have been recorded since 2022, with the highest -- 7,221 cases -- reported in the first half of 2025, the union consumer affairs ministry told Parliament on Wednesday. Responding to a question raised by Lok Sabha lawmaker Murari Lal Meena, union minister of state for consumer affairs B.L. Verma said calls to the National Consumer Helpline (NCH) rose more than tenfold -- from 12,553 in Dec ...Read More >
New Delhi: The Central Consumer Protection Authority (CCPA) has given all e-commerce companies three months to audit their websites and apps for "dark patterns" -- deceptive design tactics that nudge or trick shoppers into unintended purchases or disclosures. Officials added that show-cause notices have already gone out to several unnamed platforms found flouting the agency's 2023 guidelines, which identified 13 specific dark patterns like false urgency, basket sneaking, confirm shaming, forced ...Read More >
New Delhi [India], June 7 (ANI): The Central Consumer Protection Authority (CCPA) has issued advisory to all e-commerce platforms to take necessary steps to ensure that their platforms do not engage in deceptive and unfair trade practice which are in the nature of Dark Patterns. In a release on Saturday, the Ministry of Consumer Affairs, Food & Public Distribution said that all e-commerce platforms have been advised to conduct self-audits to identify dark patterns within 3 months of the issue o ...Read More >
New Delhi [India], June 7 (ANI): The Central Consumer Protection Authority (CCPA) has issued advisory to all e-commerce platforms to take necessary steps to ensure that their platforms do not engage in deceptive and unfair trade practice which are in the nature of Dark Patterns. In a release on Saturday, the Ministry of Consumer Affairs, Food & Public Distribution said that all e-commerce platforms have been advised to conduct self-audits to identify dark patterns within 3 months of the issue o ...Read More >
NEW DELHI: In a significant move to curb deceptive design practices in digital commerce, the Central Consumer Protection Authority (CCPA) has issued an advisory to all e-commerce platforms to conduct self-audits within three months to detect and eliminate the use of Dark Patterns -- misleading online interface designs that manipulate user behavior. The advisory, issued as part of the government's larger effort to promote fair digital marketplaces and build consumer trust, calls on platforms to ...Read More >
New Delhi, Jun 6 (PTI) Central Consumer Protection Authority (CCPA) has directed e-commerce platforms to conduct self-audits within three months to identify and eliminate "dark patterns", deceptive design practices that mislead consumers into unintended actions. The Consumer Affairs Ministry on Saturday said all e-commerce platforms must examine their interfaces for practices that undermine consumer choice or constitute unfair trade practices. "All e-commerce platforms have been advised to con ...Read More >
New Delhi, June 7 (SocialNews.XYZ) The Central Consumer Protection Authority (CCPA) on Saturday issued an advisory to all e-commerce platforms to undertake a self-audit within three months to detect deceptive and unfair trade practices that are in the nature of dark patterns. Dark patterns are design elements used on websites and apps to mislead or coerce users into making unintended choices. These practices erode consumer trust, distort fair market dynamics, and pose a serious threat to the in ...Read More >
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